Question 1

How does UniHaul work?

Accepted Answer

UniHaul is a marketplace built around your campus. Sellers post items with photos, a price, and the condition, and buyers find them by browsing categories or searching. When you like something, message the seller directly and arrange to meet up and swap on campus.

Question 2

Is UniHaul free to use?

Accepted Answer

Posting, browsing, searching, and messaging are all free. UniHaul doesn't charge listing fees and takes no commission, so the price you see is the price you pay.

Question 3

What can I buy and sell?

Accepted Answer

Anything you would reasonably sell to a fellow student. Textbooks and notes, laptops and chargers, furniture, room essentials, fashion, and sports gear are the most common. If you wouldn't buy it second-hand from a stranger, skip it.

Question 4

How do I pay for an item?

Accepted Answer

You agree on a price with the seller and settle however works for you both. You can pay through Razorpay inside the app with UPI, card, wallet, or netbanking, or pay the seller directly with UPI. Pay only when you are actually meeting them and can confirm the item is real.

Question 5

Who can join UniHaul?

Accepted Answer

Anyone on a supported campus can sign up and start browsing immediately. Sellers can complete a quick identity verification to earn a verified badge, which makes their listings easier to trust.

Question 6

Is it safe to trade on campus?

Accepted Answer

We build safety in a few ways: verified seller badges, direct messaging so you never share personal contact details, a report flow for suspicious accounts, and payments through Razorpay, a licensed processor. The rest is up to you. Meet in a public, busy spot like the library or dining hall, check the item before you pay, and never send advance payments to someone you haven't met.